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 Certified Arena Operator Rules & Regulations
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The CAO Credential and Renewal
- Candidates who earn the “Certified Arena
Operator” credential attend and complete
an intensive two-day curriculum presented
by USIndoor at its annual national
conference and pass a written exam.
Once certified, CAOs earn a minimum of 4
continuing education units each year and 16
units over a two-year period, at least 8 of
which are acquired from in-person
presentations of approved subject matter by
CAO instructors.
Up to 4 units may be carried over from one
renewal period to the next. In the case of
extenuating circumstances, USIndoor may
grant up to 3 months grace period to allow a
CAO to meet his or her bi-annual education
requirements. For those who utilize this
grace period, the CAO’s anniversary date,
and all requirements pursuant thereto,
remain unchanged.
Individuals whose CAO credentials have
expired must again complete the
curriculum and written exam at USIndoor’s
annual conference to regain the credential.
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Exam
- To attain their certification, CAOs must
complete a take-home exam within the time
proscribed in the exam’s written
instructions.
Annual Fee
- The annual certification fee is $150, subject
to USIndoor’s annual review. Annual
certification fees are waived for all
attendees of USIndoor’s annual conference
and of the two-day intensive CAO class. In
rare instances, USIndoor may grant lifetime
honoraria, subject to its discretion.
Record Keeping
- USIndoor will endeavor to maintain records
of education units earned by CAOs. The
ultimate responsibility, however, shall rest
on the individual to maintain certified
records and submit proof, as USIndoor may
request.
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Approved Continuing Education
USIndoor Conference Unit Value
General Attendance
Seminar Attendance
Bus Tour
Veteran Operators Symposium
Panel Participation
Moderator/Presentor
USIndoor Teleseminar Series
Attendance
Featured Speaker |
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Unit Value
1
1
2
4
1
1(2 with written materials)
Unit Value
1
1(2 with written materials)
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| Other Professional Services (1): Article Published in USIndoor’s
GOAL Indoor, Facility Newsletter, Referee Newsletter, or on itsWebsite |
Instructors
USIndoor maintains an updated list of approved CAO instructors on its website. Unless otherwise
stated, all active instructors having earned the CAO credential shall be exempt from continuing
education units and dues requirements. Those interested in becoming an instructor may apply in
writing to shaine@usindoor.com.
Code of Conduct Those who earn the CAO credential pledge to:
- Maintain exemplary standards of professional conduct.
- Actively model and encourage the integration of ethics into all aspects of my professional engagements.
- Discharge my duties in accordance with all applicable laws and regulations, and encourage others to do the same.
- Strive to advance my knowledge and achieve higher levels of excellence in leadership and facility management.
- Communicate all relevant knowledge I may gain to my superiors in my employment.
- Maintain the confidentiality of all privileged information, except when so doing becomes an ethical or legal breach of conduct.
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- Serve all customers and suppliers fairly, holding foremost the interests of my employer and its industry.
- Never use my position for undue personal gain.
- Promptly and completely disclose to appropriate parties all potential and actual conflicts of interest.
- Encourage colleagues and staff to participate in leadership activities of my employer and its industry.
- Actively advance, support, and promote USIndoor membership and involvement in the profession of facility management through word and deed.
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